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Case Study # 1: Fortune
500 Company: Outsourcing Analysis
“We were really not sure that we had the best outsourcing
relationship. Monthly meetings with our outsourcing partner
were becoming a regular contract walkthrough and we sensed
that our equipment was falling behind the curve…we needed
a change….but how?” – CIO of Fortune 500
Company
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Case Study # 2: Customer
Service Center: Operational Evaluation and Improvement
“We were having serious teamwork and morale issues,
customer service was getting worse, revenue was growing, but
our department was losing money..What was going on? V.P. of
Operations of Telecom Service Provider
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Case Study # 3: Energy
Super-Major : IT PMO set-up and execution for the relocation
of 5800 employees and a major computing center
“Should we move the data center along with all of our
people? Just imagine the cost and the headache of moving all
of those servers -- not to mention the smaller spaces. What
is the best way to handle all of that?” - V.P. of Infrastructure
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Case
Study # 4: IP Telephony for
large Energy Company – Value analysis and project management
“Everyone is implementing VoIP and IP Telephony.
Why aren’t we? Well, if we really should, then what
value does it create for us and how do we get there?”
Manager, IT Strategy
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Case Study # 5: Telecommunication
networks and processes in the field for Upstream Energy Company
“How can we get real time data from the source
of the hydro-carbons in a cost-effective way; what can we do
for the folks in the field to actually use the new technologies
and processes ….” - Business Unit Manager for Bakersfield
region
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